JAPPII LLC PRIVACY POLICY

Jappii LLC
208 S Peak St, Dallas, TX 75226
Website: Jappii.com
Email: contact@jappii.com
Phone: (888) 608-8385

Last Updated: June 18, 2026

 

1. WHO WE ARE

Jappii LLC ("Jappii," "we," "us," or "our") operates Jappii.com and provides vehicle rental, vehicle sharing, vehicle delivery, roadside support, partner vehicle management, and related transportation services.

This Privacy Policy explains how we collect, use, store, share, and protect information obtained through our website, mobile communications, rental transactions, customer service interactions, and related services.

By using our services, you consent to the practices described in this Privacy Policy.

 

2. INFORMATION WE COLLECT

A. Personal Information

We may collect:

• Full name

• Date of birth

• Residential address

• Email address

• Telephone number

• Driver's license information

• Driver eligibility information

• Insurance information

• Emergency contact information

• Reservation history

• Rental history

• Vehicle usage records

B. Identity Verification Information

To verify eligibility and prevent fraud, we may collect:

• Government-issued identification

• Driver's license images

• Selfie photographs

• Proof of address

• Insurance cards

• Supporting verification documents

C. Payment Information

We may collect:

• Credit card information

• Debit card information

• Billing address

• Payment transaction history

• Security deposit authorizations

Payment information is generally processed through third-party payment processors and is not stored by Jappii except as necessary for business records.

D. Website & Device Information

We may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Referring websites

• Website activity

• Session information

• Cookies and analytics data

 

3. VEHICLE DATA & TELEMATICS

Vehicles rented through Jappii may contain:

• GPS tracking devices

• Vehicle telematics systems

• Mileage tracking systems

• Vehicle health monitoring systems

• Recovery technology

Information collected may include:

• Vehicle location

• Mileage

• Fuel levels

• Battery levels

• Maintenance alerts

• Vehicle status information

This information may be used for:

• Fleet management

• Theft prevention

• Vehicle recovery

• Roadside assistance

• Damage investigations

• Rental compliance

• Safety monitoring

Guest acknowledges and consents to such collection while using a Jappii vehicle.

 

4. HOW WE USE YOUR INFORMATION

We use information to:

• Process reservations

• Verify identity and eligibility

• Prevent fraud

• Process payments

• Manage security deposits

• Provide customer support

• Investigate accidents and claims

• Recover overdue vehicles

• Communicate regarding reservations

• Improve services

• Comply with legal obligations

• Enforce contracts and policies

 

5. SMS, EMAIL & PHONE COMMUNICATIONS

By providing your contact information, you consent to receive:

• Reservation updates

• Payment reminders

• Rental notifications

• Recovery communications

• Customer support messages

• Promotional communications (where permitted)

Message and data rates may apply.

You may opt out of marketing communications at any time. Operational and contractual communications may still be sent when necessary.

 

6. CALL RECORDINGS

Phone calls with Jappii may be monitored or recorded for:

• Quality assurance

• Training

• Fraud prevention

• Customer service

• Dispute resolution

By communicating with Jappii, you consent to such recordings where permitted by law.

 

7. HOW WE SHARE INFORMATION

We do not sell personal information.

We may share information with:

Service Providers

• Payment processors

• Booking platforms

• Identity verification providers

• Technology vendors

• Hosting providers

Insurance & Claims Partners

• Insurance carriers

• Claims administrators

• Damage assessment vendors

Recovery & Collections Partners

• Recovery agencies

• Towing companies

• Investigators

• Collection agencies

• Attorneys

Government & Law Enforcement

When required by law or necessary to:

• Investigate fraud

• Recover vehicles

• Respond to subpoenas

• Protect rights or safety

• Report criminal activity

 

8. FRAUD PREVENTION

We may use collected information to:

• Verify identity

• Detect suspicious activity

• Prevent unauthorized transactions

• Prevent vehicle theft

• Investigate policy violations

Reservations may be denied or canceled if fraud concerns are identified.

 

9. DATA RETENTION

We retain information only as long as reasonably necessary to:

• Provide services

• Maintain business records

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

Retention periods may vary depending on the nature of the information.

 

10. DATA SECURITY

We implement reasonable safeguards including:

• SSL encryption

• Restricted access controls

• Secure document storage

• Password-protected systems

• Vendor security reviews

No system is completely secure, and we cannot guarantee absolute security.

 

11. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access personal information

• Correct inaccurate information

• Request deletion of certain information

• Request information regarding data processing

• Opt out of marketing communications

Requests may be submitted to contact@jappii.com.

Certain information may be retained when required by law or necessary to enforce agreements.

 

12. CHILDREN'S PRIVACY

Jappii services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

 

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Jappii is not responsible for the privacy practices, content, or security of those websites.

Users should review the privacy policies of any third-party websites they visit.

 

14. BUSINESS TRANSFERS

If Jappii is involved in a merger, acquisition, financing, asset sale, or business transfer, customer information may be transferred as part of that transaction.

Any successor entity will remain subject to applicable privacy obligations.

 

15. POLICY CHANGES

We may update this Privacy Policy periodically.

Updated versions will be posted on Jappii.com with a revised "Last Updated" date.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

 

16. CONTACT US

Jappii LLC

208 S Peak St, Dallas, TX 75226

Website: Jappii.com

Email: contact@jappii.com

Phone: (888) 608-8385