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JAPPii Hours & After-Hours Service
JAPPii’s lot is operational 24/7, with vehicles available for scheduled after-hours pickup and return.
Office & In-Person Hours: 9:00 AM – 5:00 PM
In-person meetings, assistance, and reservations should be completed during these hours.
After-Hours Pickups: Available 24/7 for confirmed reservations. Please complete your reservation during regular business hours so your vehicle and pickup instructions can be prepared in advance.
Phone & Text Support: Available 24/7. Please note that response times may be longer after 5:00 PM.
For the fastest service, we recommend booking and completing any required verification or payments between 9:00 AM and 5:00 PM.
Report vehicle damage, accidents, or incidents involving a JAPPii vehicle so our Claims team can document and process the case.
List your vehicle with JAPPii and earn while we help manage rentals, guests, maintenance, and day-to-day operations.
Get a reliable JAPPii vehicle with flexible rental options designed for rideshare, delivery, and other gig work.
Submit requests, concerns, reimbursements, assistance, or other work and partnership-related matters directly to JAPPii.
Share feedback, report a concern, or tell JAPPii about your experience with a staff member, service, or workplace matter.
Report an unrecognized or incorrect charge and submit your concern to JAPPii for review and resolution.
Explore career opportunities at JAPPii and apply to join our growing team across automotive, operations, customer service, sales, and more.